If you have a question about your order, account, or need further assistance, please call 8082948039 or email Biokrauter@gmail.com

Our Customer Support Team is here for you Monday through Friday, 9am - 5pm EST. We observe all federal holidays and will be happy to assist you on the next business day.

Orders placed Monday through Friday (excluding major holidays), will typically ship within 24 hours and will be received within 5-7 business days (often sooner!), depending on your ZIP code. Shipping is FREE for all orders over $49. We are currently unable to ship to PO Boxes, military addresses, and/or internationally. Learn more about shipping and rates

At BioKrauter, we're dedicated to providing you with products that you'll love. We stand behind our quality and want you to be completely satisfied with your purchase. If for any reason you are not completely satisfied with a purchase made on our website, please let us know. We'll be happy to assist you with the return of the item and credit your account promptly. Your experience and satisfaction are our top priorities. Learn more about our refund policy.

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